Contact WebHost24
Questions about hosting in India? Plan pricing? Migration help? Reach the team on WhatsApp and we will reply inside 30 minutes during business hours.
Response time
Same-business-day, in your timezone
We staff sales, billing, and incident response from Palitana, Gujarat. Replies are written by humans on a rota that overlaps 10:00 to 19:00 IST, and the on-call escalation reaches the data-center network team inside 15 minutes for any production-down report. Below is the public commitment for each channel.
WhatsApp (sales + migration)
≤ 30 min
Median first reply during business hours.
Email
≤ 2 hr
hello@webhost24.in during the same window.
Outage / incident
≤ 15 min
On-call rota, paged 24×7. Post-mortem in 5 days.
Security disclosure
≤ 24 hr
Coordinated-vulnerability triage via PGP key.
How to find us
Data center map
We host in a single tier-3+ data center in Palitana, Gujarat. Customer workloads run on NVMe-attached compute, with on-site 2N power and redundant upstream carriers to Mumbai, Chennai, and Singapore. The map below is a static illustration of the network footprint; the live dashboard is on the /status page.
Schematic map. Palitana is the primary site; Mumbai, Chennai, and Singapore are upstream network points.
Common questions
Contact FAQ
Still have a question?
Send it on WhatsApp. The team replies inside 30 minutes during business hours.